Applebee’s sued for hidden delivery fees in class action

a group of clients decided to file a class action lawsuit against Applebee’s for misleading advertising and hidden fees on home delivery orders. Many people felt scammed after receiving their orders and realizing they were charged more than expected.

Applebee’s, founded in 1980 by Bill and T.J. Palmer in Atlanta, Georgia, aimed to provide delicious, affordable food in a casual neighborhood setting. The company’s complete name is Applebee’s Neighborhood Grill + Bar, emphasizing its commitment to creating a friendly, welcoming atmosphere for customers. Their slogan, ‘Eatin’ Good in the Neighborhood,’ reflects their focus on offering a comfortable dining experience for family and friends.

Known for its diverse menu that combines traditional American cuisine with more modern options, Applebee’s has become a popular choice for dining out. With locations across the United States and a delivery service available, the company has built a loyal customer base. However, recent controversies surrounding the transparency of delivery fees have tarnished Applebee’s reputation.

The class action lawsuit filed by Michael Drake and other clients accuses Applebee’s Restaurants LLC of violating consumer protection laws by not disclosing all fees upfront. Clients like Michael were surprised to see additional charges added to their orders, leading them to take legal action against the company. Applebee’s faces scrutiny for the lack of transparency in its delivery service pricing, prompting a wave of reactions from dissatisfied customers.

The lawsuit highlights the importance of clear and upfront pricing to avoid customer confusion and dissatisfaction. By failing to disclose all fees at the beginning of the ordering process, Applebee’s has left many customers feeling misled and exploited. The class action lawsuit aims to hold the company accountable for its lack of transparency and ensure that customers are not subjected to hidden charges.

As the case unfolds, it raises questions about the responsibilities of businesses to provide accurate and transparent pricing information to consumers. Legal actions like this class action lawsuit against Applebee’s serve as a reminder to companies to prioritize honesty and clarity in their dealings with customers. It remains to be seen how Applebee’s will address these allegations and what impact the lawsuit will have on its reputation and customer trust.