Comarch CEO details AI strategy for insurance industry and plans for M&A growth

is revolutionizing the insurance industry and forcing companies to rethink their business strategies significantly. Comarch group CEO Jaroslaw Mikos emphasized the profound impact of AI on the industry, pointing out that the current global landscape is characterized by economic, political, and technological upheaval. Addressing attendees at the Comarch User Group 2025 conference, Mikos stressed that the ongoing technological revolution is not exclusive to their organization but is affecting everyone present. Comarch has taken a proactive approach by investing heavily in AI, with plans to have 1,500 engineers trained in AI and proficient in utilizing AI tools by the end of July.

According to Mikos, staying ahead of the AI curve is imperative, as the technology is reshaping the world and necessitates a proactive stance. The evolving landscape demands a shift in business models to accommodate changing efficiency measures, driven by AI. Mikos emphasized the role of AI in enhancing operational efficiency, meeting customer expectations, and addressing their needs effectively. As the insurance industry grapples with technological disruptions, leveraging AI is crucial for adapting to the evolving market conditions and maintaining a competitive edge.

Following a takeover by CVC Capital Partners in December, Comarch has positioned itself for strategic growth under Mikos’ leadership as the group CEO. With a global presence comprising 79 offices and over 700 corporate clients, the company operates across various sectors, including telecommunications, invoicing, banking, and wealth management. While emphasizing a commitment to research and development (R&D), Mikos highlighted the firm’s intention to explore mergers and acquisitions (M&A) as part of its expansion strategy. Comarch’s substantial investment in R&D, equivalent to more than 25% of its revenue, underscores its dedication to innovation and product development.

The organization’s R&D efforts are further bolstered by a team of 1,500 engineers focused on driving innovation and maintaining a competitive edge in the market. In pursuit of market leadership, Comarch aims to establish itself as a key player in its respective industries, with a keen focus on organic growth supplemented by strategic acquisitions. Mikos emphasized that M&A activities accelerate talent acquisition and foster product innovation, enabling the company to scale its business effectively. By pursuing a dual strategy of organic growth and acquisitions, Comarch seeks to solidify its market position and consolidate its leadership in the rapidly evolving technology landscape.