San Diego resident files lawsuit against Disneyland for Disability Access Service
A class-action lawsuit has been filed on behalf of a San Diego resident, challenging Disneyland’s Disability Access Service (DAS). The lawsuit accuses the theme park of discrimination against visitors with disabilities, claiming that the current DAS system does not provide equal access to attractions for all guests.
The plaintiff, who has chosen to remain anonymous, alleges that Disneyland’s DAS is ineffective in accommodating visitors with disabilities. The lawsuit argues that the current system does not adequately address the needs of guests who require accommodations due to mobility issues, cognitive impairments, or other disabilities.
According to the plaintiff, the DAS program fails to provide reasonable accommodations for individuals with disabilities, resulting in longer wait times and limited access to attractions. The lawsuit seeks to compel Disneyland to implement changes to the DAS system to ensure equal access for all visitors, regardless of their disabilities.
Disneyland has faced criticism in the past for its treatment of guests with disabilities. In 2013, the theme park revamped its disability access program after reports of abuse and misuse of the system. The current DAS system, which replaced the old Guest Assistance Card program, requires visitors with disabilities to obtain a DAS card from Guest Relations before accessing attractions.
Under the current DAS system, guests with disabilities are required to schedule return times for attractions based on the current wait times. However, the lawsuit alleges that the system is flawed and does not provide equal access to guests with disabilities who may require accommodations beyond what the DAS program offers.
The lawsuit against Disneyland is seeking to hold the theme park accountable for violations of the Americans with Disabilities Act (ADA). The ADA prohibits discrimination against individuals with disabilities and requires businesses to provide reasonable accommodations to ensure equal access for all guests.
In response to the lawsuit, Disneyland has stated that it is committed to providing an inclusive and accessible experience for all guests. The theme park has not commented specifically on the allegations in the lawsuit but has expressed its dedication to accommodating visitors with disabilities.
The outcome of the lawsuit remains uncertain, but it highlights the ongoing challenges faced by individuals with disabilities in accessing public accommodations and attractions. As the case moves forward, it will likely prompt discussions about the importance of ensuring equal access for all visitors, regardless of their disabilities.
